Ombudsman's Report: January 30, 2004

Highlights

• 8,129 e-mails related to NPR and public radio since November 2003.
• Concern about NPR’s Middle East coverage has diminished, but still a concern for many listeners.
• Still some concern about the Terry Gross-Bill O’Reilly interview from October.
• E-mails of congratulation re: the Kroc bequest.
• High level of interest in NPR's political coverage.
• From January 1st, all e-mails on NPR's political coverage are assessed as coming from the left or the right.
• Since January 1st, 2,157 e-mails from listeners who find NPR’s political coverage too conservative.
• Since January 1st, 130 e-mails from listeners who find NPR's political coverage too liberal.
• Increased attention to NPR's political coverage from blog sites such as FAIR, mediawhoresonline.com and commondreams.org.

E-mail by subject

Ombudsman's Web site column	743
Accuracy	5
Bias	5
Gross/O'Reilly	164
Day To Day	20
General inquiries (tapes, transcripts, etc.)	361
Internet Hoaxes	2
Ombudsman's inquiries	9
Ideas/Suggestions/Commentaries	167
Kroc Bequest	185
Ethics Guide	78
Legal	32
Middle East coverage	752
NPR/hosts/program comments	2,145
Online	112
Politics (Nov-Dec)	853
Too conservative	2,144
Too liberal	130
Station issues	130
Underwriting/funding/pledge drives	79
Total	8,129

Jeffrey Dvorkin
Office of the Ombudsman
January 30, 2004

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