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Ombudsman's Report: July 2007


Total E-mail Filed April 1- June 7, 2007: 3,365  

Topics get their own folder/ category once there are more than 20 email messages received concerning that particular issue. Just because a topic does not have a folder, does not mean the Office of the Ombudsman has not received questions/ concerns about the reporting.

Bias

203

 - General biased reporting

106

- “Npr is too liberal”

51

- “Npr is too conservative”    

46

 

 

Campaigns        

70

 - CAMERA

18

 - Conyers Report

52

 

 

Corrections/ Accuracy

960

 - Grammar/ Diction

70

 - Misc

890

 

 

General Inquiries

124

 

 

General Suggestions/Comments

760

 - Suggestions/Comments

720

 - Story Ideas

34

 - Hoaxes

6

 

 

Recurring Issues

729

 - Duke

18

 - Gonzalez

17

 - Imus

43

 - Iraq War

121

 - Israel/ Palestine

36

 - Pelosi

17

 - Presidential Candidates

376

 - Virginia Tech

72

 - Wolfowitz

29

 

 

Letters of Appreciation

32

 

 

Media Ethics Issues

68

 - On Air Violence

9

 - Story Selection

37

 - Usage of Expletives

6

 - Other

16

 

 

Music

27

 

 

NPR.org/ Technology

34

 

 

Hosts/Reporters

184

 - Positive feedback

12

 - Negative feedback

172

 

 

Shows

162

 - Positive

6

 - Negative

156

 

 

Station Issues

3

 

 

Underwriting/ Funding

9

 

Notes:

  • - Overall, we have received the highest ratio of negative to positive feedback (14:1) since the departure of Bob Edwards in 2004. A large portion of this negative feedback is based on Npr’s alleged bias, as well as the perceived loss of cultural and arts reporting.
  • - As the US Presidential election draws near, the listenership has become more interested in hearing about third party candidates, specifically Congressman Ron Paul (R-Tx).
  • - This tally only counts email, but it is generally reflective of the concerns I receive daily via phone calls and postal mail.

Chantal de la Rionda
Acting Manager, Office of the Ombudsman
Assistant to the Ombudsman