Ombudsman's Report: March 2003

Highlights:

  • 11,510 e-mails received since November 2002.
  • Criticisms about NPR's Middle East reporting have diminished, but remain a concern for many.
  • Other issues emerging, specifically around NPR's reporting of the possibility of war in Iraq. By far the majority writes to urge NPR to report what they perceive as a growing anti-war movement.
  • In a related trend, there have been more e-mails accusing NPR of political bias.
  • Increased number of comments/dialogue with programs.
  • Still high levels of appreciation with NPR's web site.
  • Ombudsman's online columns are now weekly instead of bi-monthly.

E-mail by subject:

Ombudsman's website column 515
Accuracy 65
Anti-war 981
Bias 418
CAMERA 44
Corrections 118
General information 567
Hoaxes 60
Ideas/commentaries 887
Inquiries 63
Journalistic Guide 275
Legal (inc. TVC) 285
LPFM 12
Management issues 225
Middle East coverage 2,312
Middle East history series 392
NPR/hosts/programs 2,764
Online 626
"Pants" 209
Politics 31
Shuttle disaster 218
Station issues 283
Underwriting/funding/pledge drives 160
   
Total 11,510

Jeffrey Dvorkin
Office of the Ombudsman
February 12, 2003