Ombudsman's Report: November 2003

Highlights

• 13,216 emails related to NPR and public radio since July 2003.
• NPR’s coverage of the Israeli-Palestinian conflict remains a concern for many listeners. Some acknowledgement of NPR’s more timely airing of corrections.
• With the approach of the political season, more listeners are commenting on NPR’s political coverage, many urging NPR to give more time to candidates such Dennis Kucinich.
• Complaints and concerns about listeners’ perception of NPR’s political bias (both left and right).
• High level of interest in the Terry Gross-Bill O’Reilly issue.
• Some listener complaints about a series on children’s mental health issues.
• Decline in concerns about station issues and underwriting.
• Day To Day concerns largely about programs that have been bumped.

E-mail by subject

Ombudsman's website column	435
Accuracy	43
Anti-war	602
Pro-war	34
Bias	560
Corrections	169
Terry Gross/Bill O’Reilly	3069
Corrections (non-Middle East)	3
Day To Day	59
General inquiries (tapes, transcripts)	264
Hoaxes	1
Ideas/suggestions/commentaries	920
Ombudsman’s inquiries	8
Journalistic guide	89
LPFM	6
Middle East coverage	1874
NPR/hosts/programs	2907
Politics	1992
Station issues	90
Underwriting/funding/pledge drives	79

Jeffrey Dvorkin
Office of the Ombudsman
Oct. 30, 2003

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