Travel Agents NPR's Elaine Korry reports the advent of the Internet -- and Web-based travel companies -- has forced many travel agencies to change their approach or go out of business. While some agents have closed, others have specialized - in travel for disabled people, or in adventure travel. Still others have taken their businesses online in order to compete.

Travel Agents

Travel Agents

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NPR's Elaine Korry reports the advent of the Internet — and Web-based travel companies — has forced many travel agencies to change their approach or go out of business. While some agents have closed, others have specialized - in travel for disabled people, or in adventure travel. Still others have taken their businesses online in order to compete.