Late Train, Free Ride Toni Randolph reports from Boston that the city's public transit authority has launched a new customer service campaign. Now, commuters who are delayed by at least half an hour by late trains and buses earn free rides.

Late Train, Free Ride

Late Train, Free Ride

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Toni Randolph reports from Boston that the city's public transit authority has launched a new customer service campaign. Now, commuters who are delayed by at least half an hour by late trains and buses earn free rides.