Diplomacy and Apology Lisa speaks with former State Department Ambassador-at-Large Robert Gallucci about how negotiators use language to manoeuvre through tense conflicts. Galluci is now Dean of Georgetown University's School of Foreign Service.

Diplomacy and Apology

Diplomacy and Apology

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Lisa speaks with former State Department Ambassador-at-Large Robert Gallucci about how negotiators use language to manoeuvre through tense conflicts. Galluci is now Dean of Georgetown University's School of Foreign Service.