Diplomacy and Apology Lisa speaks with former State Department Ambassador-at-Large Robert Gallucci about how negotiators use language to manoeuvre through tense conflicts. Galluci is now Dean of Georgetown University's School of Foreign Service.

Diplomacy and Apology

Diplomacy and Apology

Audio will be available later today.

Lisa speaks with former State Department Ambassador-at-Large Robert Gallucci about how negotiators use language to manoeuvre through tense conflicts. Galluci is now Dean of Georgetown University's School of Foreign Service.