Arbitration NPR's Scott Horsley covers a report from the group Public Citizen that indicates consumers and employees are increasingly -- and often unwittingly -- giving up their right to sue in favor of arbitration. In many cases, arbitration is not in their best interest.

All Things Considered

Arbitration

May 1, 200212:00 AM ET

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Arbitration

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NPR's Scott Horsley covers a report from the group Public Citizen that indicates consumers and employees are increasingly — and often unwittingly — giving up their right to sue in favor of arbitration. In many cases, arbitration is not in their best interest.