First Person Account: Living in a Homeless Shelter For families in the New York City homeless system, the first stop is the EAU, the Emergency Assistance Unit. It is supposed to be the place families go to get paperwork processed and be placed in a shelter. Fourteen-year-old Herbert Bennett Jr. came into the EAU with his father in June, and spent some of his time there writing in his notebook. Hear some excerpts. (2:30)

First Person Account: Living in a Homeless Shelter

First Person Account: Living in a Homeless Shelter

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For families in the New York City homeless system, the first stop is the EAU, the Emergency Assistance Unit. It is supposed to be the place families go to get paperwork processed and be placed in a shelter. Fourteen-year-old Herbert Bennett Jr. came into the EAU with his father in June, and spent some of his time there writing in his notebook. Hear some excerpts. (2:30)