'Spam Queen' Defends Direct Marketing Via E-Mail There are human faces behind the direct marketing campaigns that send billions of "spam" e-mails to computer inboxes on a daily basis. Direct marketer Laura Betterly speaks to NPR's John Ydstie.

'Spam Queen' Defends Direct Marketing Via E-Mail

'Spam Queen' Defends Direct Marketing Via E-Mail

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There are human faces behind the direct marketing campaigns that send billions of "spam" e-mails to computer inboxes on a daily basis. Direct marketer Laura Betterly speaks to NPR's John Ydstie.

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