Chain In U.K. Tries To Lift 'Coffee Confusion'
A coffee chain in Britain surveyed its customers and found 70 percent suffered "coffee confusion." So the chain is now offering a new trial menu in plain English. A latte is now "really really milky coffee." A cappuccino — "frothy coffee." And a mocha — "chocolate-flavored coffee."
RENEE MONTAGNE, HOST:
Good morning. I'm Renee Montagne. A coffee chain in Britain surveyed its customers and found 70 percent suffered coffee confusion. So the chain is now offering a new trial menu in plain English. A latte is now really, really milky coffee, a cappuccino - frothy coffee, and a mocha -chocolate flavored coffee. Not listed: a decaf soy triple tall latte, though some baristas might just call that - Why Bother. It's MORNING EDITION.
Copyright © 2012 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.
NPR transcripts are created on a rush deadline by an NPR contractor. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.