Human Impersonates A Help Desk Robot Robots are not loveable if you can't get your computer to work. A city worker in New York for an information technology help line was suspended for answering the phone with a robotic voice.
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Human Impersonates A Help Desk Robot

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Human Impersonates A Help Desk Robot

Human Impersonates A Help Desk Robot

Human Impersonates A Help Desk Robot

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Robots are not loveable if you can't get your computer to work. A city worker in New York for an information technology help line was suspended for answering the phone with a robotic voice.

RACHEL MARTIN, HOST:

We have all been there before, no doubt, calling a service department somewhere, desperate to connect with a human. And then we get caught in a vortex of computer-generated voices.

Well, recently in New York City, there was an actual human being at the end of the line but he pretended to be a computer. According to the Associated Press, the health department employee told callers you have reached the help desk. People complained and the stunt earned the unnamed employee a 20-day suspension without pay. At a hearing, the call center worker said he was just trying to articulate carefully to make up for his heavy Brooklyn accent.

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