Paul and Sheena Wain were on their way to the Maldives for vacation — but when they tried to check in for their flight in Manchester, England, the airline turned them down, saying their 14-year-old daughter Grace appeared pale, maybe sick.
In fact, Grace is red-haired and fair-skinned.
"We live in Scotland," her dad said. "That's just the way she is."
Grace was finally allowed to board after the family got a note from her doctor.
Then another indignity: The airline lost their luggage.