Careful, Alexa Is Listening In a TV commercial for Amazon's Alexa speaker, a guy tells it to order cat food. An owner filed a complaint saying their smart speaker heard the ad and ordered cat food.
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Careful, Alexa Is Listening

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Careful, Alexa Is Listening

Careful, Alexa Is Listening

Careful, Alexa Is Listening

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  • <iframe src="https://www.npr.org/player/embed/586315578/586315579" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
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In a TV commercial for Amazon's Alexa speaker, a guy tells it to order cat food. An owner filed a complaint saying their smart speaker heard the ad and ordered cat food.

DAVID GREENE, HOST:

Good morning. I'm David Greene. If you own a smart speaker, you know Alexa's always listening, including when the TV is on. In a TV commercial for an Amazon speaker, a guy tells Alexa to order cat food. And an owner filed a complaint saying their smart speaker heard the ad and ordered cat food. Now, Amazon says the ads are made to not trigger speakers, and an advertising watchdog group did dismiss the complaint. You're welcome for not playing the ad here and testing it on your smart speaker.

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