The Apology Broker We trace the journey of an apology, from Japan to the U.S., that got an unlikely broker. Along the way, she had to work out: what a sorry is, who it's for, and what makes it stick.
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The Apology Broker

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The Apology Broker

The Apology Broker

The Apology Broker

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We trace the journey of an apology, from Japan to the U.S., that got an unlikely broker. Along the way, she had to work out: what a sorry is, who it's for, and what makes it stick.

Sarah Gonzales for NPR
The apology broker
Sarah Gonzales for NPR