Nikki Jones Named VP of Change Management and Transformation Over the last several months, Jones has been a leader in the work around NPR's evolving strategic plan and its focus on improving workplace culture.

Nikki Jones Named VP of Change Management and Transformation

Nikki Jones, NPR's Vice President of Change Management and Transformation. Courtesy of Nikki Jones hide caption

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Courtesy of Nikki Jones

Nikki Jones, NPR's Vice President of Change Management and Transformation.

Courtesy of Nikki Jones

Tuesday, July 28; Washington, D.C. — NPR announced today that Nikki Jones, currently Director of Agile Transformation and Program Management, has been promoted to the new expanded role of Vice President of Change Management and Transformation. In this capacity she will work to ensure NPR delivers on its business and cultural aspirations, develops more inclusive decision making and transparent ways of setting project plans and accountabilities, and builds stronger support systems for cross-departmental collaboration. Jones and her team will become a standalone department adjacent to HR and reporting to Chief HR Officer Carrie Storer.

"NPR is a mission-driven organization strengthened by our relationships among people, process and technology," said Jones. "My priority is to focus on the people side of change by encouraging and empowering diverse voices, ownership, independence and accountability. These are the pillars that we'll use to align up to NPR's strategic plan. My goal is to do everything I can to incorporate those diverse, equitable, and inclusive pillars to shape the future of NPR."

Jones moves to this expanded role after having served as Director of Agile Transformation and Program Management in the Digital Media division. Since joining NPR in early 2019, she has made a demonstrable impact on her immediate group and the larger organization: helping lead a transformative effort to bring new rigor to goal setting and tracking, improving roadmap planning, and leading and mentoring a diverse team of project managers. Over her career, she has shown a passion for servant-leadership and a deep commitment to helping colleagues, particularly people of color and women, confront and embrace challenges in the technology industry. She will continue this important work within Digital Media while now elevating her efforts to an enterprise level to help drive the next phase of NPR's cultural transformation.

This change is a natural evolution for Jones and her team, and an embrace of how, in an increasingly cross-platform world, the methods and best practices of digital media can be applied more broadly. The team has increasingly been tapped to bring their expertise and support to a wide range of activities across NPR. Over the last several months, Jones has also been a leader in the work around NPR's evolving strategic plan and its focus on improving workplace culture.

Prior to joining NPR, Jones was the Director of Program Management with SiriusXM Radio, where she coached product teams responsible for digital campaign execution on SiriusXM.com and content management, sales flows, and marketing promotion optimization — leading engineering and design teams to achieve digital sales goals of 50%.

As Senior Technical Program Manager with National Geographic Digital Media, she launched the official online experience for the U2 3D film for NatGeo's Cinema Ventures Entertainment Division and led cross-functional teams for all online programs for NatGeo and NatGeo Magazine. As a consultant with Secured Sciences Group, she reengineered the IT Governance process for the United States Marine Corps' Manpower Information Systems Division.

Jones earned her BS in Social Science/Political Science from Coppin State University and her Master of Science in Information Systems Technologies/Advanced Business Technologies from The George Washington University. She served on the board of the National Association for Multi-Ethnicity in Communications in 2015 and is currently serving on the Technology and Innovation Committee for the Emma Bowen Foundation.

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