Joanna Lambert

Joanna Lambert is a member of the NPR Board and COO of Olo, Inc. She is a visionary, outcome driven executive with more than 25 years of experience bringing consumer-centric, digital products to market at scale across the financial services and media landscape. A transformational leader with a proven track record in growing new businesses, she has transformed and reengineered existing enterprises, managed large global teams, and built partnerships in the banking, retail, telco, publishing, social media and technology industries. Her expertise spans strategy, product development, business development, marketing, communications and mergers and acquisition.

Lambert was President and General Manager of Yahoo Consumer, where she oversaw the P&L for the consumer business, including Yahoo (Mail, Sports, Finance, News, Life, Entertainment), TechCrunch, Makers, RYOT and AOL. She led a global team serving Yahoo's 900 million monthly active users across content, product, subscriptions, commerce and customer service.

Previously, she was the Vice President of Consumer Financial Services at PayPal where she led efforts to democratize financial services and make the management and movement of money more effective and affordable for billions of financially underserved people around the world. Prior to PayPal, Lambert was the Senior Vice President of Product Development and Operations at American Express, where she was charged with developing and managing Product, User Experience and Operational Excellence for a group focused on developing next-generation banking solutions.

Lambert holds a Bachelor of Business from the Queensland University of Technology in Australia. She is the Vice Chair of the Board of PENCIL, a NYC-based non-profit supporting public schools.