Kathy Kraninger, director of the Consumer Financial Protection Bureau, says in a letter that the Department of Education is getting in the way of efforts to police the student loan industry.
J. Scott Applewhite/AP
Libsack says she's now feeling "hopeful" because her government finally listened. "For me, as a teacher, it's awesome," she says, "because then I can convey that to the students and say, 'Hey, you do have a voice. You are citizens. You do have a role in our government.' "
Beth Nakamura for NPR