"We lose more than 140,000 people because of events we know how to prevent," Deborah Hersman of the National Safety Council said of the fires, falls and other safety issues her organization found.
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A passenger plane lands at the John F. Kennedy international airport. Lower air fares, better on-time performance, fewer lost bags and fewer passengers being bumped from over-booked flights have all contributed to the airline's better customer satisfaction ratings.
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