With many U.S. cities on lockdown, demand for rides has dried up, exacerbating the financial woes of ride-hailing apps like Lyft. Bing Guan/Bloomberg via Getty Images hide caption
Shannon Bond Shannon Bond is a correspondent at NPR, covering how misleading narratives and false claims circulate online and offline, and their impact on society and democracy.
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Shannon Bond
Wednesday
Tuesday
Willy Solis, who delivers groceries for the app Shipt in Denton, Texas, says the coronavirus pandemic has elevated the voices of workers like him, who are risking their lives to do essential jobs. Courtesy of Willy Solis hide caption
Friday
Facebook users can invite their friends to the new Messenger Rooms service, even if those people are not on the social network. Facebook hide caption
Thursday
Jerome Gage, a Lyft driver in Torrance, Calif., has been joining protests urging the ride-hailing companies to treat workers better. Courtesy of Jerome Gage hide caption
As he was defending his dissertation, Dennis Johnson's Zoom video conference was interrupted by an unknown intruder. Johnson hopes his bad experience will bring better protections to the platform. Courtesy of Dennis Johnson hide caption
Wednesday
Thursday
Facebook says it will take a slow approach to letting employees return to its offices this year. Josh Edelson/AFP via Getty Images hide caption
Facebook says it has removed "hundreds of thousands" of pieces of misinformation about COVID-19, including dangerous fake cures and posts contradicting public health advice. Olivier Douliery/AFP via Getty Images hide caption
Tuesday
Public health experts say smartphone apps could augment the time-consuming work of tracking down people who have been exposed to the coronavirus. Bloomberg/Bloomberg via Getty Images hide caption
Getting Back To Normal: Big Tech's Solution Depends On Public Trust
Friday
Public health experts say tracing who people infected with the coronavirus have been in contact with is a critical step in easing social distancing restrictions. Gabriel Bouys/AFP via Getty Images hide caption
Zoom has become an essential tool for millions during the pandemic, but civil rights groups say the company must act aggressively to stop harassment on its platform. Olivier Douliery/AFP via Getty Images hide caption
Racial Slurs And Swastikas Fuel Civil Rights Pressure On Zoom
Thursday
Governments, like businesses and other organizations, are working remotely and holding online meetings. They're also falling victim to harassment. Olivier Douliery/AFP via Getty Images hide caption
'Zoombombing' City Hall: Online Harassment Surges As Public Meetings Go Virtual
Wednesday
Eric Yuan says Zoom will put security first, as it tries to regain users' trust. Mark Lennihan/AP hide caption
Zoom CEO Tells NPR He Never Thought 'Seriously' About Online Harassment Until Now
Sunday
Gig companies have started offering benefits like paid sick leave now that workers are on the front lines of the coronavirus pandemic, and some are getting sick. Gene J. Puskar/AP hide caption
Gig Workers Struggle To Get Financial Help During Pandemic
Friday
Millions of people are using Zoom to communicate, but the company is facing mounting scrutiny over whether it is adequately protecting users. Olivier Douliery/AFP via Getty Images hide caption