Embedded Player "Over the past few years, [USCIS] has gotten far more difficult to navigate, it is much more difficult to speak to a human being, to make an appointment...so if there is a snafu, it's very difficult to get that resolved," says immigration lawyer Eleanor Pelta.

Want to support 1A? Give to your local public radio station and subscribe to this podcast. Have questions? Find us on Twitter @1A.