Doctors are starting to face a flood of message from patients and some health care companies are billing for clinical advice delivered this way.
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Virtual access to doctors is a huge plus for patients. But it's a lot of new work for physicians. And the health care business model hasn't caught up with this new reality.
Marta and the Brazilian women's soccer team walk around the field greeting fans after a friendly match against Chile ahead of the World Cup, in Brasília, Brazil, on July 2.
María Magdalena Arréllaga for NPR
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Alex Parra is a 22-year-old TikTok influencer who shares his life story of fighting cancer on the platform. He plans to run the San Francisco marathon Sunday using crutches to draw attention to the cost of prosthetics for amputees.
Alex Parra
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President Biden is pictured with leaders on artificial intelligence during a visit to San Francisco on June 20. On Friday, the White House announced voluntary agreements with technology companies on managing AI.
Andrew Caballero-Reynolds/AFP via Getty Images
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SAN DIEGO, CA - JULY 20: Cosplay characters dressed as Spiderman, pose for pictures along 5th Avenue in the Gaslamp Quarter during Comic Con International in San Diego, California.
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Doctors are starting to face a flood of message from patients and some health care companies are billing for clinical advice delivered this way.
jose carlos cerdeno martinez/Getty Images
hide caption