Anna Davis Abel, a graduate student studying creative writing at West Virginia University, couldn't get tested for COVID-19 until her doctor ruled out other possible illnesses.
Rebecca Kiger for KHN
Nevada resident Derek Reich lost his income as a freelance cameraman. He says his lender told him he'd have to make up any missed payments in a giant balloon payment he can't afford. Then he was told that if he didn't qualify for a better option, "you're going into foreclosure." So Reich says he's going to spend his 401(k) retirement money rather than get the help that Congress wanted him to have.
Courtesy of Derek Reich
Despite recent changes in insurance policy, some patients say doctors and insurers are charging them upfront for video appointments and phone calls — not just copays but sometimes the entire cost of the visit, even if it's covered by insurance.