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988 Suicide & Crisis Lifeline

The 988 Suicide and Crisis Lifeline marks one year of operation on July 16. Ryan Levi/Tradeoffs hide caption

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Ryan Levi/Tradeoffs

988 mental health crisis line gets 5 million calls, texts and chats in first year

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A bookmark with the 988 Suicide and Crisis Lifeline is displayed by Lance Neiberger, a volunteer with the Natrona County Suicide Prevention Task Force, in Casper, Wyoming. PATRICK T. FALLON/AFP via Getty Images hide caption

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PATRICK T. FALLON/AFP via Getty Images

988 Lifeline sees boost in use and funding in first months

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A bookmark advertising the 988 suicide and crisis lifeline emergency telephone number displayed by a volunteer with the Natrona County Suicide Prevention Task Force, in Casper, Wyoming on August 14, 2022. PATRICK T. FALLON/AFP via Getty Images hide caption

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PATRICK T. FALLON/AFP via Getty Images

Call center specialist Michael Colluccio works on a team that answers 988 calls from people whose phones have area codes for the suburban Philadelphia region. If needed, Colluccio also can answer calls from other parts of the state or country, part of a system that makes sure someone is always available to talk. Brett Sholtis/WITF hide caption

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Brett Sholtis/WITF

Only when the caller cannot or will not collaborate on a safety plan and the counselor feels the caller will harm themselves imminently should emergency services be called, according to the hotline's policy. d3sign/Getty Images hide caption

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d3sign/Getty Images

Social media posts warn people not to call 988. Here's what you need to know

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