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Southwest's COO will tell senators 'we messed up' over the holiday travel meltdown

Southwest Airlines Chief Operating Officer Andrew Watterson is scheduled to testify before a Senate committee on Thursday to discuss the cancellation of nearly 16,700 flights in December. David Zalubowski/AP hide caption

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David Zalubowski/AP

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Southwest's COO will tell senators 'we messed up' over the holiday travel meltdown

February 8, 2023 • NPR obtained Chief Operating Officer Andrew Watterson's prepared testimony for his scheduled appearance before a Senate committee to discuss what led to thousands of flights being canceled.

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