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'Hi, Doc!' DM'ing the doctor could cost you (or your insurance plan)

Doctors are starting to face a flood of message from patients and some health care companies are billing for clinical advice delivered this way. jose carlos cerdeno martinez/Getty Images hide caption

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jose carlos cerdeno martinez/Getty Images

Shots - Health News

'Hi, Doc!' DM'ing the doctor could cost you (or your insurance plan)

Virtual access to doctors is a huge plus for patients. But it's a lot of new work for physicians. And the health care business model hasn't caught up with this new reality.

'Hi, Doc!' DM'ing the doctor could cost you (or your insurance plan)

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