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A social worker prepares to roll out with an officer at Denver Police District 5 on December 21, 2017. Denver has been a model for other cities, including Philadelphia, trying to create new ways to respond to emergency calls involving mental illnesses or drug addictions. AAron Ontiveroz/AAron Ontiveroz/Denver Post via Getty Images hide caption

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AAron Ontiveroz/AAron Ontiveroz/Denver Post via Getty Images

Cities know the way police respond to mental crisis calls needs to change. But how?

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