"As bad as NYU is, Aetna is equally culpable because Aetna's job was to be the checks and balances and to be my advocate," said Michael Frank, seen at his home in Port Chester, N.Y.
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Dr. Paul Marik (left) discusses patient care with medical students and resident physicians during morning rounds at Sentara Norfolk General Hospital in 2014 in Norfolk, Va.
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Cheryl Chandler says she happened to click on a viral video showing a woman wearing a hospital gown, not knowing it showed her 22-year-old daughter, Rebecca. She has mental health issues and was left outside a Baltimore hospital on a cold January night. The video recorded by a passer-by went viral.
Jared Soares for NPR
Free-standing ERs tend to have lower standby costs than hospital-based facilities that have to be ready to treat dire injuries. But the free-standing ERs typically receive the same Medicare rate for emergency services.
The CDC is trying to stop E. coli and other bacteria that have become resistant to antibiotics because they can cause a deadly infection.
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As a "hospital-at-home" patient, Phyllis Petruzzelli was visited twice a day by doctors and nurses who were able to perform any needed tests or bloodwork there to help her heal from pneumonia. "I'd do it again in a heartbeat," Petruzzelli says.
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Ashley Copeland (right) talks to her mom Sue Iverson in the Swedish Medical Center emergency department, near Denver. Copeland got a nerve-blocking anesthetic instead of opioids to ease her severe headache. At discharge she was advised to use over-the-counter painkillers, if necessary.
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