Airlines Airlines

United Airlines garnered headlines in April when a passenger was dragged off a plane after the airline attempted to bump him from the flight. Marcio Jose Sanchez/AP hide caption

toggle caption
Marcio Jose Sanchez/AP

An Israeli court has ruled that asking women to change seats because of their gender is discriminatory. It has ordered the airline El Al to instruct its staff in writing that such requests are illegal and train workers in the new rule within six months. Jack Guez/AFP/Getty Images hide caption

toggle caption
Jack Guez/AFP/Getty Images

A board at Heathrow Airport in London displays a slew of cancellations for British Airways flights on Saturday. An IT systems failure laid waste to flyers' plans at the U.K.'s two major airports over the weekend, and the situation is yet to be completely resolved as of Monday. Daniel Leal-Olivas/AFP/Getty Images hide caption

toggle caption
Daniel Leal-Olivas/AFP/Getty Images

Brian Schear, seen here during an argument with Delta staff, says he and his family were forced off a flight from Maui because they put their 2-year-old in a seat Schear had bought for a different child. YouTube/Screenshot by NPR hide caption

toggle caption
YouTube/Screenshot by NPR

House Transportation and Infrastructure Committee ranking member Peter DeFazio, D-Ore., questions witnesses Tuesday during a hearing about about oversight of U.S. airline customer service. Chip Somodevilla/Getty Images hide caption

toggle caption
Chip Somodevilla/Getty Images

Delta recently authorized supervisors to offer up to $9,950 in compensation to passengers bumped from flights. A Delta Air Lines jet sits at a gate at Hartsfield-Jackson Atlanta International Airport. David Goldman/AP hide caption

toggle caption
David Goldman/AP

Flight Overbooked? Perfect: These Frequent Flyers Want To Get Bumped

  • Download
  • <iframe src="https://www.npr.org/player/embed/525415187/525918363" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

The fiasco with a United passenger being dragged off a plane illustrates the problem of enticing people to voluntarily give up their seats. Nam Y. Huh/AP hide caption

toggle caption
Nam Y. Huh/AP

The United Airlines Fiasco: How Game Theory Could Help

  • Download
  • <iframe src="https://www.npr.org/player/embed/523726313/523732140" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

United Airlines airplanes sit on the tarmac March 15 at LaGuardia Airport in New York. The company is struggling with the public relations fallout from its violent removal of one of its passengers. Seth Wenig/AP hide caption

toggle caption
Seth Wenig/AP

How To Not Get Bumped From A Flight, And What You're Entitled To If You Are

  • Download
  • <iframe src="https://www.npr.org/player/embed/523450890/523450891" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

Passengers at Chicago's O'Hare International Airport wait in line for security screening in May 2016. A study released Monday found that U.S. airline quality is higher than ever, but air travelers may disagree. Scott Olson/Getty Images hide caption

toggle caption
Scott Olson/Getty Images

Passengers check in for flights with United Airlines at Chicago O'Hare International Airport. United, American and Delta now offer no-frills "basic economy" fares. Scott Olson/Getty Images hide caption

toggle caption
Scott Olson/Getty Images

New 'Basic Economy' Airfares May Not Be As Cheap As You Think

  • Download
  • <iframe src="https://www.npr.org/player/embed/520579728/520788227" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

President Trump's executive order is particularly difficult for airlines based in the Middle East, which have to check the birthplaces of all their crew members. Ishara S. Kodikara/AFP/Getty Images hide caption

toggle caption
Ishara S. Kodikara/AFP/Getty Images

After Travel Ban, Airlines Scramble To Reroute Crew Members

  • Download
  • <iframe src="https://www.npr.org/player/embed/512627376/512799999" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

The Obama administration is proposing new rules to address passenger complaints about airline service. Saul Loeb/AFP/Getty Images hide caption

toggle caption
Saul Loeb/AFP/Getty Images

New Rules Would Require Airlines To Refund Baggage Fees For Delayed Luggage

  • Download
  • <iframe src="https://www.npr.org/player/embed/498500134/498504443" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Jon Feingersh/Getty Images/Blend Images RM

'The Travel Detective' Explains How Airlines Became A 'Mafia'

  • Download
  • <iframe src="https://www.npr.org/player/embed/489810932/489883595" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript