Some firefighters, paramedics and police officers say the tragedies they respond to haunt them, leading to depression, job burnout, substance abuse, and more.
Heidi de Marco/Kaiser Health News
The Fairfax County 911 Center in Virginia takes calls during Hurricane Sandy in 2012. It was relatively easy to locate callers when most people used landlines. But most 911 calls now come from cellphones, which can pinpoint a callers' location only within 100 to 300 meters.
Greg E. Mathieson Sr./Mai/Landov