Rewarding customers when they choose slower shipping options is one way online retailers are reacting to a recent decision by UPS to add a holiday surcharge during peak delivery days.
Macy's Herald Square celebrated the unveiling of its 2016 Christmas windows titled "Believe" in November. On Wednesday, the chain announced plans to try to recover from a weak holiday shopping season.
People line up to purchase items at the "Black Thursday" sale at the Toys 'R Us store in Times Square on Nov. 22, 2012, in New York City. The store got a head start on the traditional Black Friday sales by opening their doors at 8 p.m. on Thanksgiving night.
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People do their holiday shopping in Manhattan Mall in New York City in November 2014. Retailers may have a harder time filling holiday jobs this year because of a shrinking pool of workers.
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