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Oregon is still using paper applications to enroll people through the Affordable Care Act. iStockphoto hide caption

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People Buying Health Insurance Get A Bit More Time To Pay

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Affordable Care Act navigator Nini Hadwen helps Floridians shop for health insurance in October. Joe Raedle/Getty Images hide caption

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Joe Raedle/Getty Images

Doug Normington is 58, self-employed, and has diabetes. Courtesy of Doug Normington hide caption

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Courtesy of Doug Normington

Health and Human Services Secretary Kathleen Sebelius testifies on Capitol Hill on Wednesday. Earlier today, Sebelius announced an inquiry into the agency's launch of the problem-plagued HealthCare.gov site. Susan Walsh/AP hide caption

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Susan Walsh/AP

Health and Human Services Secretary Kathleen Sebelius' shadow appeared behind the lectern as she spoke about the implementation of the federal health law in Detroit in November. Paul Sancya/AP hide caption

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Paul Sancya/AP
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The consumer-facing part of HealthCare.gov is working more smoothly, but how well the invisible back-end is working is unclear. NPR hide caption

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NPR

The Key Test For HealthCare.gov Is The Part You Can't See

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Lara Imler has tried to cancel her enrollment on HealthCare.gov, but to no avail. Annie Feidt/Alaska Public Radio Network hide caption

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Annie Feidt/Alaska Public Radio Network

Breaking Up With HealthCare.gov Is Hard To Do

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Health and Human Services Secretary Kathleen Sebelius visits navigators helping enroll people on HealthCare.gov. Lynne Sladky/AP hide caption

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Lynne Sladky/AP