Accessibility links

Delta Delta
Stories About

Delta
Why The Airline Industry Could Keep Suffering System Failures Like Delta's

Passengers wait at Hartsfield-Jackson Atlanta International Airport after a computer systems failure on Monday caused Delta to delay or cancel hundreds of flights. Branden Camp/AP hide caption

toggle caption
Branden Camp/AP

All Tech Considered

Why The Airline Industry Could Keep Suffering System Failures Like Delta's

Delta's massive outage wasn't the first malfunction to wreak havoc on an airline. The industry's systems are complex and require high security, which can make them more prone to shutdowns.

Why The Airline Industry Could Keep Suffering System Failures Like Delta's

Listen · 3:20
  • Download
  • <iframe src="https://www.npr.org/player/embed/489355923/489361714" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
New Airport Security Lanes In Atlanta Are 30 Percent More Efficient, TSA Chief Says

Passengers line up to check in before their flights in May at Sky Harbor International Airport in Phoenix. Two new automated security lanes at Atlanta's airport are aimed at reducing long wait times. Matt York/AP hide caption

toggle caption
Matt York/AP

The Two-Way

New Airport Security Lanes In Atlanta Are 30 Percent More Efficient, TSA Chief Says

The two lanes, which were designed by Delta, were rolled out last month. TSA administrator Peter Neffenger told a Senate committee that "initial results show dramatic improvements."

Browse the section archive or