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Apple Apologizes For Slowdowns, Lops $50 Off Battery Replacement Cost

Replacing batteries will speed up phones, Apple says. Here, an iPhone is seen being repaired in a shop in New York. Eduardo Munoz/Reuters hide caption

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Eduardo Munoz/Reuters

The Two-Way

Apple Apologizes For Slowdowns, Lops $50 Off Battery Replacement Cost

December 29, 2017 • "We know that some of you feel Apple has let you down. We apologize," the company said in announcing a plan to help customers speed up their older iPhones.

Apple Says It Slows Older iPhones To Save Their Battery Life

Apple says that it slows the processors in some of its older phones, such as its iPhone 6s Plus, to match their aging, less powerful batteries. Cole Bennetts/Getty Images hide caption

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Cole Bennetts/Getty Images

The Two-Way

Apple Says It Slows Older iPhones To Save Their Battery Life

December 21, 2017 • Apple is responding to owners of older phones who have increasingly said they notice slower performance after they upgrade their devices' software.

Apple Says It Slows Older iPhones To Save Their Battery Life

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Apple Sold 30,000 iPhones An Hour Last Quarter, Scored Record Profits

Apple CEO Tim Cook discusses the iPhone 6 and iPhone 6 Plus late last year. Marcio Jose Sanchez/AP hide caption

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Marcio Jose Sanchez/AP

All Tech Considered

Apple Sold 30,000 iPhones An Hour Last Quarter, Scored Record Profits

January 28, 2015 • The tech giant sold 74 million phones in three months.

Apple Responds To BBC On Conditions At Asian iPhone Suppliers

People walk near several buildings of a Pegatron factory in Shanghai, China, in July 2013. Pegatron is a supplier for Apple products. Eugene Hoshiko/AP hide caption

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Eugene Hoshiko/AP

The Two-Way

Apple Responds To BBC On Conditions At Asian iPhone Suppliers

December 19, 2014 • Jeff Williams, the tech giant's vice president for operations, told British-based employees that Apple has done more than any other company to ensure fair and safe working conditions.

WATCH: First Guy In Perth To Get Hands On New iPhone Drops It On Live TV

A customer picks up his just-bought iPhone. YouTube hide caption

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YouTube

The Two-Way

WATCH: First Guy In Perth To Get Hands On New iPhone Drops It On Live TV

September 19, 2014 • Jack Cooksey, 18, was unpacking his brand-new iPhone 6 for a local TV reporter, when he accidentally dropped it. The rest of the customers still in line groaned.