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Dr. Max Lebow examines the ear of 4-year-old Charlotte Anderson at Reliant Immediate Care in Los Angeles. Charlotte's mom brought her to the urgent care clinic because Charlotte was having balance problems. Benjamin Brian Morris for NPR hide caption

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Benjamin Brian Morris for NPR

Can't Get In To See Your Doctor? Many Patients Turn To Urgent Care

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New York Attorney General Eric T. Schneiderman asked 20 urgent care clinics for information about how they represent insurance coverage to customers. Now four companies have agreed to change their practices. Andrew Burton/Getty Images hide caption

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Andrew Burton/Getty Images