A Southwest Airlines plane takes off as another Southwest jet taxis in Burbank, Calif. Mario Tama/Getty Images hide caption
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The Biden administration has proposed a rule to ban additional fees for seating family members together on planes. Here, a Delta Air Lines plane leaves the gate on July 12, 2021, at Logan International Airport in Boston. Michael Dwyer/AP hide caption
A traveler looks for baggage amid rows of unclaimed luggage at Los Angeles International Airport in June. Mario Tama/Getty Images hide caption
Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline cancelled thousands of flights in Nashville, Tennessee, on December 27, 2022. Seth Herald/AFP via Getty Images hide caption
A traveler looks at a flight board with delays and cancellations at Ronald Reagan Washington National Airport in Arlington, Va., on Jan. 11, 2023. Patrick Semansky/AP hide caption
Southwest canceled more than 16,700 flights over several days in late December, leaving thousands of travelers stranded for days. Now lawmakers are attempting to hold airlines to account for disruptions and cancellations with a new Airline Passengers' Bill of Rights. David Zalubowski/AP hide caption
Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline canceled thousands of flights in Nashville, Tenn., on Dec. 27, 2022. The Department of Transportation is investigating the disaster, which led to $220 million in losses for Southwest Seth Herald/AFP via Getty Images hide caption
Tucker Bubacz, a 17-year-old senior, climbs into the cab of a semi truck just outside Williamsport High School in Williamsport, Md. on Monday, Oct. 17, 2022. Amanda Berg for NPR hide caption
The driver of the big rig one lane over might soon be one of these teenagers
Sen. Bernie Sanders in Staten Island, New York on April 24, 2022. Kena Betancur/AFP via Getty Images hide caption
President Biden walks with House Speaker Nancy Pelosi on Capitol Hill on Friday after attending a meeting with the House Democratic Caucus to try to resolve an impasse around the bipartisan infrastructure bill. Susan Walsh/AP hide caption
A screen shows canceled incoming flights at T.F. Green International Airport in Warwick, R.I., on March 30, 2020. Consumer advocates and two senators say airlines are sitting on nearly $15 billion in refunds owed to customers for canceled travel. Joseph Prezioso/AFP via Getty Images hide caption
Complaints Soar As Customers Fight Airlines For Refunds From Pandemic Cancellations
Under a new rule issued last week by the Transportation Department, only dogs that meet strict service animal standards will be allowed to fly with passengers. Jeff Greenberg/Universal Images hide caption
No More Emotional Support Peacocks As Feds Crack Down On Service Animals On Planes
An airline arrival and departure board shows several canceled flights last month at the Tampa International Airport in Florida. Chris O'Meara/AP hide caption
When airlines cancel flights and offer no other options to get to your destination within a reasonable amount of time, they are legally obligated to offer a refund. Kay Fochtmann/Getty Images/EyeEm hide caption
Airlines Offer Vouchers, Credits For Canceled Flights. Customers Want Cash
A screen shows canceled incoming flights at TF Green International Airport in Warwick, R.I. on March 30, 2020, during the novel coronavirus outbreak. Joseph Prezioso/AFP via Getty Images hide caption
The number of pets on planes has become a hot-button issue of late as emotional support animals have become more common than ever. Shelly Yang/Kansas City Star/Tribune News Service via Getty Images hide caption
Federal Government May Tighten Restrictions On Service Animals On Planes
The Cruise AV is designed to operate on its own, with no driver, steering wheel, pedals or other manual controls. General Motors hide caption
The Trump administration's decision is being lambasted by consumer rights organizations and members of the U.S. Senate. John Amis/AP hide caption
A Ford Fusion development vehicle equipped with autonomous controls, seen at a test facility Tuesday in Ann Arbor, Mich. Jeff Kowalsky/AFP/Getty Images hide caption
United Airlines garnered headlines in April when a passenger was dragged off a plane after the airline attempted to bump him from the flight. Marcio Jose Sanchez/AP hide caption
Secretary of Transportation-designate Elaine Chao testifies at her confirmation hearing before the Senate Commerce, Science and Transportation Committee. Listening are her father, James Chao, left, and husband, Senate Majority Leader Mitch McConnell. Zach Gibson/AP hide caption
Elaine Chao arrived at Trump Tower last week to meet with President-elect Donald Trump. On Tuesday, he announced she was his pick to lead the Department of Transportation. Eduardo Munoz Alvarez/AFP/Getty Images hide caption
The father of a Minnesota teenager says this replacement Samsung Galaxy Note 7 phone melted in her hand on Oct. 7. Andrew Zuis via AP hide caption
Pilot models of the Uber self-driving car in Pittsburgh, Pennsylvania. Angelo Merendino/AFP/Getty Images hide caption