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Democratic senators are demanding that the Consumer Financial Protection Bureau, led by Kathleen Kraninger, do its job supervising the student loan system. Alex Wroblewski/Reuters hide caption

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Alex Wroblewski/Reuters

A nonprofit student loan group alleges that the Consumer Financial Protection Bureau has abandoned its duty to police widespread mismanagement of a loan forgiveness program for public service workers. Andrew Harrer/Bloomberg via Getty Images hide caption

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Andrew Harrer/Bloomberg via Getty Images

Consumer Protection Agency Is Failing Student Loan Borrowers, Lawsuit Says

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Kathleen Kraninger is director of the Consumer Financial Protection Bureau, an agency that was thwarted by the U.S. Department of Education from examining problems with a troubled student loan forgiveness program. Andrew Harrer/Bloomberg via Getty Images hide caption

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Andrew Harrer/Bloomberg via Getty Images

Exclusive: Turf War Blocked CFPB From Helping Fix Student Loan Forgiveness Program

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Michigan State University and USA Gymnastics doctor Larry Nassar, seen at a sentencing hearing last year in Charlotte, Mich. On Thursday, the Department of Education fined the university $4.5 million for its response to Nassar's conduct while he was employed by the school. Rena Laverty/AFP/Getty Images hide caption

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Rena Laverty/AFP/Getty Images

Janelle Menzel is a high school math teacher in Brainerd, Minn. After contacting her loan servicer repeatedly, trying to find a way to appeal, a call center worker told her, "Look, you just need to give up." Courtesy of Janelle Menzel hide caption

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Courtesy of Janelle Menzel

Broken Promises: Teachers Sue U.S. Over Student Loans That Weren't Forgiven

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Kathy Kraninger, director of the Consumer Financial Protection Bureau, says in a letter that the Department of Education is getting in the way of efforts to police the student loan industry. J. Scott Applewhite/AP hide caption

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J. Scott Applewhite/AP

CFPB Chief Says Education Department Is Blocking Student Loan Oversight

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Libsack says she's now feeling "hopeful" because her government finally listened. "For me, as a teacher, it's awesome," she says, "because then I can convey that to the students and say, 'Hey, you do have a voice. You are citizens. You do have a role in our government.' " Beth Nakamura for NPR hide caption

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Beth Nakamura for NPR

Teachers Begin To See Unfair Student Loans Disappear

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Lily Padula for NPR

Exclusive: Ed Department To Erase Debts Of Teachers, Fix Troubled Grant Program

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Education Secretary Betsy DeVos faces a new lawsuit filed on Tuesday. It alleges the Dept. of Education has failed to comply with the Borrowers Defense rule, a student loan forgiveness program that would automatically cancel debt for borrowers whose schools have closed. Mark Wilson/Getty Images hide caption

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Mark Wilson/Getty Images
Chelsea Beck/NPR

Senators To DeVos On TEACH Grant Debacle: 'Urgent That These Mistakes Are Fixed'

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Kaitlyn McCollum teaches at Columbia Central High School in Tennessee. After being told her TEACH grant paperwork was late, her grants were converted to loans. "I'm on the phone in between classes ... trying to get all of this information together, crying, trying to plead my case," she says. Stacy Kranitz for NPR hide caption

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Stacy Kranitz for NPR

Education Department Launches 'Top-To-Bottom' Review Of Teachers' Grant Program

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Education Secretary Betsy DeVos speaks to graduates at Bethune-Cookman University on Wednesday in Daytona Beach, Fla. For much of the address, she struggled to speak over boos and shouts from the crowd. John Raoux/AP hide caption

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John Raoux/AP

School Board Approves Controversial Deal In Transgender Student Case

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