The Obama administration is proposing new rules to address passenger complaints about airline service. Saul Loeb/AFP/Getty Images hide caption toggle caption Saul Loeb/AFP/Getty Images The Two-Way New Rules Would Require Airlines To Refund Baggage Fees For Delayed Luggage October 19, 2016 The White House is announcing proposed rules intended to address common passenger complaints about airline customer service. New Rules Would Require Airlines To Refund Baggage Fees For Delayed Luggage Listen · 3:07 3:07 Toggle more options Download Embed Embed <iframe src="https://www.npr.org/player/embed/498500134/498504443" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player"> Transcript
New Rules Would Require Airlines To Refund Baggage Fees For Delayed Luggage Listen · 3:07 3:07 Toggle more options Download Embed Embed <iframe src="https://www.npr.org/player/embed/498500134/498504443" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player"> Transcript