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public service loan forgiveness

Education Secretary Betsy DeVos testifies on Capitol Hill in Washington, D.C., in December. Alex Wong/Getty Images hide caption

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Alex Wong/Getty Images

Education Dept. Unveils Fix For Student Loan Program's 'Bureaucratic Nightmare'

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A nonprofit student loan group alleges that the Consumer Financial Protection Bureau has abandoned its duty to police widespread mismanagement of a loan forgiveness program for public service workers. Andrew Harrer/Bloomberg via Getty Images hide caption

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Andrew Harrer/Bloomberg via Getty Images

Consumer Protection Agency Is Failing Student Loan Borrowers, Lawsuit Says

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Nearly two-dozen U.S. senators are calling on Kathleen Kraninger, director of the Consumer Financial Protection Bureau, to investigate a loan servicer called the Pennsylvania Higher Education Assistance Agency. Alex Wong/Getty Images hide caption

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Alex Wong/Getty Images

23 Senators Demand Investigation Into Mismanagement Of Student Loan Program

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Kathleen Kraninger, director of the Consumer Financial Protection Bureau, testifies before the House Financial Services Committee on March 7. On Thursday, she faced questions from senators about problems with a student loan program for public service workers. J. Scott Applewhite/AP hide caption

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J. Scott Applewhite/AP

Senators Press CFPB To Dig Into Problems With Public Service Student Loan Program

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Janelle Menzel is a high school math teacher in Brainerd, Minn. After contacting her loan servicer repeatedly, trying to find a way to appeal, a call center worker told her, "Look, you just need to give up." Courtesy of Janelle Menzel hide caption

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Courtesy of Janelle Menzel

Broken Promises: Teachers Sue U.S. Over Student Loans That Weren't Forgiven

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Lilli Carré for NPR

Teachers With Student Debt: These Are Their Stories

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