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Valeria Haedo, a visual artist based in New York City, was caught off guard when she was targeted in a complex phone scam. Valeria Haedo hide caption

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Valeria Haedo

A 3-hour phone call that brought her to tears: Imposter scams cost Americans billions

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40% of robocalls reportedly are scams. PhotoAlto/Antoine Arraou/Getty Images/PhotoAlto hide caption

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PhotoAlto/Antoine Arraou/Getty Images/PhotoAlto

Opinion: "Hello? Hello?" The Pain Of Pandemic Robocalls

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Spam phone calls are the No. 1 consumer complaint at the Federal Communications Commission. Seventy percent of people no longer answer calls they don't recognize, according to Consumer Reports. smartboy10/Getty Images hide caption

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smartboy10/Getty Images

'Do I Know You?' And Other Spam Phone Calls We Can't Get Rid Of

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