Radio Shack Lynn Neary and Jacki Lyden mark the end of Radio Shack's policy of asking every customer for their name and address. The 80-year policy was a holdover from the firm's early days of catalogue sales.
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Radio Shack

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Radio Shack

Radio Shack

Radio Shack

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  • <iframe src="https://www.npr.org/player/embed/858745/858746" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

Lynn Neary and Jacki Lyden mark the end of Radio Shack's policy of asking every customer for their name and address. The 80-year policy was a holdover from the firm's early days of catalogue sales.