Consumers Hounded by Debt Collectors Have Rights Debt collectors get more complaints filed against them than any other professional. Consumers complain about abusive treatment and false threats of lawsuits. But even a person who owes money has some rights. Michelle Singletary covers the rules that debt collectors are supposed follow.
NPR logo

Consumers Hounded by Debt Collectors Have Rights

  • Download
  • <iframe src="https://www.npr.org/player/embed/89042116/89042101" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Consumers Hounded by Debt Collectors Have Rights

Consumers Hounded by Debt Collectors Have Rights

Consumers Hounded by Debt Collectors Have Rights

  • Download
  • <iframe src="https://www.npr.org/player/embed/89042116/89042101" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

Debt collectors get more complaints filed against them than any other professional. Consumers complain about abusive treatment and false threats of lawsuits. But even a person who owes money has some rights.

Personal finance expert Michelle Singletary outlines the rules that debt collectors are supposed follow.