Emergency Rooms Crack Down On Abusers Of Pain Pills : Shots - Health News Hospitals in some states have begun tracking the names of patients who show up repeatedly seeking opioids. Denying these patients pills saves hospitals money, but some doctors question the ethics.
NPR logo

Emergency Rooms Crack Down On Abusers Of Pain Pills

  • Download
  • <iframe src="https://www.npr.org/player/embed/411560144/411660267" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Emergency Rooms Crack Down On Abusers Of Pain Pills

Emergency Rooms Crack Down On Abusers Of Pain Pills

  • Download
  • <iframe src="https://www.npr.org/player/embed/411560144/411660267" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

DAVID GREENE, HOST:

Here's an alarming statistic - the number of people who die each year from overdosing on prescription pills has tripled since 1990. In response, states have cracked down on doctors who overprescribe and also patients who quote, unquote, "doctor shop." But there's one place where it's been harder to stop people from getting pills, and that's the emergency room. Wyoming Public Radio's Miles Bryan reports.

MILES BRYAN, BYLINE: Kimberly Enyart was never interested in doing recreational drugs, but then she was in a car accident, and her doctor prescribed a powerful opiate for the pain.

KIMBERLY ENYART: It just would put me off in la-la land and make me feel better. I don't know. I loved it. I loved that high.

BRYAN: When Enyart's prescription ran out, she did whatever she could to convince other doctors she needed more.

ENYART: I would start going to dentists. I even had two back teeth pulled over it.

BRYAN: But eventually, she ran out of doctors to fool. In the last decade, every state except Missouri has built a tracking system that lets doctors look up the prescription history of suspicious patients, so Enyart went to the last place in town she could still legally get some pills, the emergency room.

ENYART: I would do anything from saying I had a migraine to having side aches. Most of the time, yeah, I walked out of the emergency room with a prescription.

BRYAN: In the last few years, the ER has become a top destination for people addicted to pills. So, recently, hospitals in states like New Mexico, Texas and Wyoming have developed tracking systems specifically tailored to the emergency room. The program at Cheyenne Regional Medical Center in Wyoming is just getting off the ground.

TRACY GARCIA: When you poke a patient's record that's here, they will have what's called an FYI flag.

BRYAN: The hospital's ER Director Tracy Garcia is pointing out the bold red letters that appear on patients' electronic records when they're flagged as abusers. She says with Wyoming's existing prescription monitoring system, it hasn't been easy to track abusive patients. Her doctors work 12-hour shifts that come with an overflowing waiting room, which meant that even if they found a patient suspicious, they couldn't always look into it.

GARCIA: When I've got 15 people waiting, I want to get in, find out what's going on with you, get your care started right away so that you feel better and I can move on to the next patient.

BRYAN: Now the difficult decision of whether to withhold drugs won't be made by the doctor on duty. Garcia says a hospital panel will decide if a patient's behavior is unhealthy. It's watching for signs like more than a few ER visits a month.

GARCIA: One day they're here with a headache. The next day they're here with back pain. The next day they're here with dental pain, all things where they're requesting medications.

BRYAN: When the patients are flagged, the hospital sends out certified letters telling them they won't get prescription pain killers for anything other than a dire emergency. This kind of program has already had a big impact at hospitals around the country. Dr. Eric Ketcham helped create one at San Juan Regional Medical Center in New Mexico a few years ago.

ERIC KETCHAM: We assumed that we would probably lose money.

BRYAN: But after looking at the stats, Ketcham says he realized the hospital had cut down its emergency room visits by 5 percent a year and saved about 500 grand.

KETCHAM: So $500,000 is really about six full-time emergency department nurses.

BRYAN: Still, some doctors are nervous that these kinds of programs could tie their hands.

ALEX ROSENAU: It's very important to leave medicine in the hands of physicians.

BRYAN: Alex Rosenau is with the American College of Emergency Physicians. He says these kinds of guidelines may discourage doctors from giving out pain medication when it's really needed.

ROSENAU: If somebody is an abuser of Vicodin or one of these other medicines - if they break a leg or break an arm, they're still going to need medicine to reduce their pain.

BRYAN: But Rosenau agrees the question of who needs drugs and who doesn't is more important than ever. In 2013, an average of 44 people died every day of a prescription drug overdose. For NPR News, I'm Miles Bryan in Laramie.

Copyright © 2015 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.