STEVE INSKEEP, HOST:
Good Morning. I'm Steve Inskeep. Many people who use taxis have tried the Uber app. Instead of hailing a cab, you summon one with a smartphone. Uber raises prices at high demand times. A Denver woman paid $106 for a 20-mile Uber ride to an Elton John concert - OK. But when she had to get back she discovered Uber wanted $443. Uber says surge pricing is just the rule, but is now giving Tracy Reed a partial refund. It's MORNING EDITION.
NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.