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The FBI and other law enforcement agencies are up in arms about new technology being rolled out by Apple, and soon by Google. It's software that encrypts the data on smart phones so that not even the companies themselves will be able to access it. The FBI says that this technology could make it harder to prevent or solve some crimes but privacy advocates say those concerns are overstated. NPR's Brian Naylor has more.
BRIAN NAYLOR, BYLINE: Revelations by former NSA contractor Edward Snowden that the government was monitoring Americans Internet and cell phone use, are having repercussions in the technology world. Apple's new operating system for its iPhone features encryption software so secure that no one, not even Apple, has the key to it. And it's become a selling point. Here's Apple's CEO Tim Cook speaking on the Charlie Rose show.
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TIM COOK: I think people have a right to privacy. And I think that's going to be a very key topic over the next year or so.
NAYLOR: It's already become a key topic for FBI Director James Comey. He says he doesn't understand why companies would, in his words, market something expressly to allow people to place themselves beyond the law. For police and other law enforcement, a suspect's smart phone has been a gold mine - who the suspect has called, who his contacts are, his photographs and videos, all are possible tools in making a case. And all could be out of reach.
RONALD HOSKO: They are, in my estimation, offering the consumer a virtual fortress from law enforcement.
NAYLOR: Ronald Hosko is president of the Law Enforcement Legal Defense Fund, and a former assistant director of the FBI.
HOSKO: For those who know how to use the technology and keep it inside the walls of the sanctuary, you're free to do whatever you want.
NAYLOR: Others put it more bluntly. They raise the specter of kidnappings or terrorist plots that go unstopped because of the encryption. The chief of detectives in Chicago went so far as to say the iPhone would become, quote, "the phone of choice for the pedophile." Hosko says the solution for law enforcement may lie with Congress.
HOSKO: They could force the tech manufacturers to build that trap door - that backdoor, the golden key - or face fines or shut them out of doing business.
NAYLOR: But others say law enforcement is overreacting to the new encryption. Experts say police rarely seek warrants to intercept communications in kidnapping cases. Nate Freed Wessler of the American Civil Liberties Union says there are lots of ways for police to get digital data.
NATE FREED WESSLER: The sky is not falling for law enforcement. Police still have many avenues for investigation. They can access information stored in the Cloud with appropriate legal process or information held by communication service providers. They'll still be able to do their jobs. What Apple did is give their customers control over sensitive data stored on their own devices.
NAYLOR: And in an era when celebrities' cellphone selfies are hacked and credit card data breaches have become almost routine, Elizabeth Goitein, of NYU's Brennan Center for Justice, says better digital security should be seen as a good thing.
ELIZABETH GOITEIN: Part of what's so interesting about the FBI's position is this assumption that privacy is there only to protect people who have done something wrong and that it's a tool for criminals. There are many reasons why customers would want to have strong encryption for their data. It protects against information theft. It prevents against cybercrime and hacking. It certainly does prevent against government overreach and abuse.
NAYLOR: Goitein says since people used to store information on paper, which could be thrown away, there was no permanent record. Apple's new encryption software, she says, doesn't return us to those days but it does begin to tilt the balance back to where it was. Brian Naylor, NPR News, Washington.
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