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Remember all that new voting equipment that was purchased right after the 2000 presidential elections, when those discredited punch card machines were all tossed out? Well, now the newer machines are starting to wear out. Election officials are trying to figure out how to prevent another big voting disaster, and as NPR's Pam Fessler reports, vendors have lined up to help.
UNIDENTIFIED WOMAN: There's a nice little coffee cup over there if you want to throw one in your bag.
PAM FESSLER, BYLINE: State election officials got souvenir coffee cups when they came to this hospitality suite during their annual meeting in Washington, D.C., this past week. They also got to see the latest voting equipment from one of the industry's biggest vendors, Election Systems and Software, or ES&S.
UNIDENTIFIED MAN: And again, it hasn't counted the vote yet. It's just marking the card, so I can now review, you know, my contests, who I voted for, yes this is all accurate.
FESSLER: ES&S expects a huge surge in buying very soon. And it hopes its new ExpressVote machine will appeal to those who want convenient voting...
UNIDENTIFIED MAN: Now I will take it over to the DS 200.
FESSLER: As well as the security of a paper ballot that's counted separately.
KATHY ROGERS: We're seeing a buying cycle that's starting now and will probably go for the next maybe four or five years.
FESSLER: Kathy Rogers is a senior VP at ES&S. She also used to run elections for the state of Georgia. Rogers says companies have to be more flexible than they were 10 or so years ago. Both the technology and how people vote is changing so rapidly.
ROGERS: Some are moving to all vote by mail; some are increasingly becoming early vote sites. We have some that have moved as far away from direct record electronics as they possibly can. And then we have others who love that technology.
FESSLER: That technology is those touchscreen voting machines that many states bought after 2000. Some states, like Maryland, are now scrapping them in favor of paper-backed equipment because of security concerns. But in a sign of the times, Maryland is leasing its new equipment from ES&S instead of buying, just in case something better comes along in a few years.
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MATT MASTERSON: I don't have to tell you all the technology is old and it's ancient by technology standards.
FESSLER: That's Matt Masterson addressing the election officials. He helped run Ohio's elections and is a newly appointed commissioner on the federal Elections Assistance Commission. Masterson says most current voting equipment was purchased three years before the iPhone was introduced. So officials have a lot of catching up to do. Connecticut Secretary of State Denise Merrill agrees.
SECRETARY OF STATE DENISE MERRILL: The public's out ahead of us on this one. I mean, they are amazed that we don't have them being checked in with laptops at the polling places for example. It's all still very much manual labor with people crossing off lists with pencils. And so, you know, the public is expecting more.
FESSLER: Like the convenience they see today when they shop or bank. The big problem is figuring out who's going to pay for all this new equipment. After the 2000 elections, Congress gave states $3 billion, but no one expects that to happen again. Merrill says state and local governments will have to figure out what to do and soon.
MERRILL: Because it could become a national embarrassment if we continue to have the problems we've had.
FESSLER: Which, in her state, includes computer card failures. Vendors say they're well aware that there's a tough sell ahead. That people are searching for something that's easy to use and accurate, but also cheap, which is why George Munro of Democracy Live says his company is pushing off-the-shelf technology that can be adapted for voting.
GEORGE MUNRO: So a voter could come in, use any Windows 8 tablet that's not connected to the Internet or anything, but they can mark their ballot right on the screen and then print their ballot off.
FESSLER: He says it costs a lot less than regular voting equipment and when it no longer serves its purpose...
MUNRO: These tablets could be donated to the school districts. They could be donated to the parks and rec. department.
FESSLER: It's an idea that's gaining some attention, but not necessarily customers yet. Election officials at this conference at least are still just looking. Pam Fessler, NPR News, Washington.
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