Is Cash-Free Really The Way To Be? Maybe Not For Millennials : All Tech Considered Financial advisers advocate using cash whenever possible. New technologies make it easier to do just the opposite. Still, a recent study shows more millennials are turning away from plastic.
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Is Cash-Free Really The Way To Be? Maybe Not For Millennials

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Is Cash-Free Really The Way To Be? Maybe Not For Millennials

Is Cash-Free Really The Way To Be? Maybe Not For Millennials

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  • <iframe src="" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
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Smartphones can give you access to your money through a variety of digital systems. Given that, we wondered if younger people are more likely than their parents to go cash free. As part of our occasional look at the modern family, we sent NPR's tech reporter Aarti Shahani to San Francisco State University to find out.

AARTI SHAHANI, BYLINE: I'm giving a little quiz to undergrads Naomi Garcia, Marianne Bogue, Mark Garcia and Joe Mendez. Name the person on the $1 bill.

NAOMI GARCIA: Abraham Lincoln.

SHAHANI: On the $5 bill.


SHAHANI: On the $10 bill.

MARK GARCIA: Man, I just woke up from a - I had an 8 a.m. I can't think right now.

SHAHANI: On the $20 bill.

JOE MENDEZ: All I know is he has, like, a tall set of hair, like, it kind of, like, bushes up, I think.

SHAHANI: In case you're wondering, it's Washington, Lincoln, Hamilton and big-haired Jackson. You could take this as proof that kids these days, in this mobile generation, never use cash, but you would be wrong.

DOUG CONOVER: The perception that young people rarely use cash is just not correct.

SHAHANI: Doug Conover is an analyst with the Federal Reserve Bank of San Francisco.

CONOVER: And our study found that they are using cash and using it quite heavily.

SHAHANI: The Fed asked people to keep a diary of how they spend. Compared with their elders, young adults, ages 18 to 24, reported using cash more for nearly half of all purchases. Still, their favorite way to pay is plastic, though not the plastic you might think.

MENDEZ: I have a debit card.

SHAHANI: Joe Mendez says he hasn't even applied for credit. And according to the Fed study, only 7 percent of young adults say they prefer credit, which is less than any other age group.

MENDEZ: I don't know. I just heard that, like, it's bad to kind of, like, start using a credit card when you don't really have, like, kind of, like, a job or money.

SHAHANI: Some students say they keep a debit card instead of cash or credit to tighten their belts - Naomi Garcia.

NAOMI GARCIA: When I take money out, I find that I waste money more. Like, I break a $20 and then I see it at - oh, it's only $5. I'll spend it here.

SHAHANI: This is fascinating because it contradicts a very popular concept in social science - the pain of payment; this idea that when you pay with cash you spend less because you feel it more. Economist Priya Raghubir at New York University says paper money causes you to spend less.

PRIYA RAGHUBIR: You see the amount. It's written on the banknote. If in the absence of actually seeing that amount, you don't have a strong memory trace.

SHAHANI: But the pain of payment could be a myth. Economist George Loewenstein at Carnegie Mellon says the real difference could be between money you have - cash or debit - versus money you borrow - credit.

GEORGE LOEWENSTEIN: I think that that distinction might actually be more important than the distinction between plastic and cash.

SHAHANI: So far, smartphones have not revolutionized how this campus pays for stuff, but they have changed the way some people track their spending.

BRENDAN SULLIVAN: Mint is awesome.

SHAHANI: Brendan Sullivan uses the financial app Mint. It pools his checking and savings accounts, lets him make budgets and watch his money, which he does multiple times a day.

SULLIVAN: Probably like a nervous impulse.

SHAHANI: He uses the app to make plans.

SULLIVAN: Like, if I know I want to go to an upcoming show that's, like, $20 and I have, like, $30 in my account then I know I can't, like, eat out that night or something.

SHAHANI: His buddies, who were standing a few feet away, have never heard of Mint.

DEXTER DYSTIE: Like, a breath mint or no.

SHAHANI: We explain and Dexter Dystie pats him on the back.

DYSTIE: That's responsible of him. Yeah, right? I'm very proud (laughter).

SHAHANI: Though he's not rushing to the app store to follow his friend's lead.

MONTAGNE: That is NPR's tech reporter, Aarti Shahani, who was speaking at San Francisco State University, but she joins us now to talk more along with Chris Hogan. He's a financial expert and speaker. Welcome to you both.


CHRIS HOGAN: Well, thank you.

MONTAGNE: Let me begin with you, Chris Hogan. You are a big advocate of using cash instead of credit. What about the benefits to this idea of the pain of payment that was discussed in the report? How do you see it?

HOGAN: Well, I think when you utilize cash it does enable you to have control. And so I think for young people, as well as older people, that awareness and being able to control cash will allow them to make financial progress in the areas that they're looking to strive in.

SHAHANI: You know, Chris, one thing that I found very interesting was this idea that debit cards are a useful way to constrain spending because the debit card is attached to money that you possess. It's not credit. It's not this pernicious cycle of borrowing what you don't have.

MONTAGNE: Let me turn the two of you to a subject that I wasn't really hearing in your piece, Aarti - the growing number of digital cash-free payment systems, things like Snapcash. Facebook has just announced its own system. First of all, for those who don't know, and they're quite new, describe how these systems work.

SHAHANI: Sure. So, you know, in the old days, if I borrow money from my friend, I pay it back. I put cash in - from my hand to theirs. And now it's possible to essentially email or text money over to people that you've borrowed from, right? It's tied to your debit card, so you are taking from money that you currently possess. And so there are all these different apps that are coming up that are making it easier to just throw around little bits of money between friends.

MONTAGNE: Chris Hogan, let me just ask you about people who are going to use these cash-free options and how it fits in to one of your strategies - if it does. And that strategy involves an envelope system. Tell us what that is.

HOGAN: It's where you literally, as you get paid, you would go to the bank, get cash and you would literally put money in an envelope. This is what you're saying - this is how much we're going to spend in eating out. This is how much we'll spend on groceries. And what it is it allows you to set these physical financial limits on these categories.

MONTAGNE: How does that fit in to these new digital cash repayment systems?

HOGAN: Well, I think the, you know, these cashless systems are very convenient. I think the one danger of it is that it can create a disconnect into really how much money that you're spending.

MONTAGNE: How would the both of you compare millennials' attitudes about money to their parents and their grandparents at this same young age?

SHAHANI: People seem really wary of the mistakes of their parents. It's not lost on them that their parents were deep into debt, and, you know, people seem to carry that maybe in the way that their parents' generation didn't.

HOGAN: If their mom and dad never talked about money in front of them or never taught them about money, they're literally going out into the wilderness alone. And so you have the credit card companies that are lurking on campuses, just waiting to get their claws into them. I think some of the younger people that are - have been educated by their parents, they do know that hey, debt's not my friend. And so I think more of them are getting educated, so they don't start off behind.

MONTAGNE: Thank you both so much for joining us.

SHAHANI: Thank you.

HOGAN: Thank you very much.

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